To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
James Edward Knarr, 04/04/2022
I would recommend this place to anyone. A close friend referred them to me and I have used them more than once. They have always been very courteous and very fair with their dealings. Two weeks ago my wife needed a last minute inspection. They let her know she needed a tire to pass, and let her know of some things to get checked. But, they made it very clear they would only do the work to make the car pass inspection so that we can consider our options for further work at another time. There tire cost and installation was very inexpensive. I definitely trust this repair shop.