SHOP LOCATION

Michael Falco, 10/01/2024

Following a 60Kmi inspection at the dealership, it was detected a control arm was seized. Several alignment and suspension shops were called and Adam at Princess Anne Automotive had availability to fit me in day of, and called back several times to provide updates on the status of the part. Once at the dealership, it is a very family atmosphere. Very accommodating and highly personable discussing my diagnostics in language I can understand and providing reasonable options. Technicians are highly competent and were able to loosen the seized bolt and preserve the cost of a new control arm, which was a savings of more than $500. They also diagnosed an oil leak that was missed by the dealership during their inspection. To note, they honor military discount. Very transparent and instill confidence in the customer. I was hesitant to go with this shop versus the big box shops, but I was pleasantly surprised at both competitive pricing and quality of service.